Newly qualified nurses take up their posts at Hull hospitals

Communications TeamNews

More than 140 nurses are due to start at Hull Royal Infirmary and Castle Hill Hospital this month as part of a plan to address the national shortage of nurses.

Hull University Teaching Hospitals NHS Trust has recruited 142 newly qualified nurses from the University of Hull and universities further afield as part of its hugely successful Remarkable People campaign.

Many of the new nurses were offered posts during their training, on condition of passing their final exams, in a radical approach by the trust to recruit as much of the locally-grown health care talent as possible.

Chief Nurse Beverley Geary

Chief Nurse Beverley Geary said: “Not only are we able to offer students jobs upon qualification, we can also support them throughout their training and time at university so they are more likely to pass their exams with flying colours.

“That means that when they arrive at the hospital, they are already part of the ‘HUTH family’ and we will continue to mentor them throughout the early stages of their careers to ensure they can achieve their full potential.”

The trust, in line with other hospitals around the country, has experienced a shortfall in nurses in recent years and the new recruits will fill the 143 vacancies for nurses.

In addition to the newly qualified staff, the trust has also recruited 60 nurses from the Philippines in the last two years with just two leaving thanks to a concerted effort to welcome the new staff to the trust and help them settle in the city as well as in their jobs.

A further 10 nurses will be arriving from the Philippines later this month and will work in the hospital’s theatres and endoscopy department to ease the pressure in particular areas affected by staff shortages.

The trust has also launched its “Once A Nurse…Always a Nurse” advertising campaign aimed at international staff now working at Hull Royal and Castle Hill although not in nursing roles. So far, seven members of staff have been supported to obtain the qualifications they require to attain registration with the Nursing and Midwifery Council.

Ms Geary said: “We have to come up with innovative ways of bringing nurses into or back into nursing and we’ve been really successful in what we’ve done so far.

“Creative thinking is required to tackle the nursing shortfalls experience by hospitals all over the country. We have to do all we can to showcase the fantastic career opportunities we have here for people are lucky enough to live and work in the wonderful, vibrant city of Hull.”

Staff trained to protect themselves from highly infectious diseases like Ebola

Communications TeamNews

Staff in the new infectious diseases ward at Castle Hill Hospital have been  undergoing training to protect themselves from highly infectious diseases including Ebola.

Hull University Teaching Hospitals NHS Trust has trained 15 nurses and health care professionals on Ward 7 to help patients with suspected haemorrhagic illnesses such as Ebola, dengue fever and yellow fever.

Matthew Shipley joined the trust as Senior Infection Prevention and Control Nurse six months ago after working for the British Army, training defence forces in Sierra Leone to deal with suspected cases of Ebola during the height of the outbreak in 2015.

Ward 7 opened last year

Over the past few weeks, Matthew has been training staff on Ward 7 on how to “don” and “doff” – put on and take off – specialist protective gear to ensure they are not at risk of contracting any infectious illness from patients.

He said: “We have yet to see a case of Ebola or any other haemorrhagic illness and it is highly unlikely that we ever will. However, we have to ensure we know how to respond if anyone comes into hospital with signs.

“These are highly infectious illnesses and it is crucial our staff are aware of the correct procedures for using personal protective equipment (PPE) so they can keep themselves safe while continuing to provide an excellent standard of care.”

More than 1,676 have died in the most recent outbreak of Ebola following the epidemic between 2014 and 2016 which claimed the lives of more than 11,300 people.

More than 111,000 people, many of them relatives or health professionals who cared for people with Ebola, have received the rVSV-ZEBOV vaccine in an attempt to halt the spread of the epidemic.

Chief Executive Chris Long cutting the ribbon to open the new ward

Hull is one of the UK’s designated centres for treating patients with multi-drug resistant tuberculosis (TB) and for the assessment of possible haemorrhagic illnesses.

Ward 7 opened last year with 12 specialist rooms treating patients with these highly contagious viruses and drug-resistant infections.

Five rooms are “negative pressure” isolation facilities with lobbies and en-suite showers, including one designed to care for vulnerable adults. Special ventilation systems prevent contaminated air escaping to other parts of the ward.

One of the rooms has been designed to treat patients with Ebola or similar conditions who are awaiting transfer to specialist treatment centres in London or Newcastle.

The first room of its kind in the Humber region, the high-level isolation room has a dirty/clean route where staff are able to take personal protection equipment on and off.

Some of the staff working on the Infectious Diseases ward with Chief Executive Chris Long (second from left) and Duncan Taylor, Director of Estates, Facilities and Development (fifth from left)

Although no patients have yet been diagnosed with Ebola since the unit opened, one patient was suspected of having the illness when they developed a fever after travelling in an area affected by the outbreak.

They were cared for in the specialist room while awaiting transfer to one of the specialist centres before further tests showed they had malaria rather than Ebola.

 

 

 

 

 

 

Help Hull’s frontline emergency staff this weekend

Communications TeamNews

People are being urged to consider alternative services before attending Hull’s Emergency Department this weekend after a large spike in attendances after dark.

As the hospital prepares for a busy weekend, Chief Operating Officer Teresa Cope made a direct appeal to people to keep away from Hull Royal Infirmary over the weekend unless they have a serious or life-threatening illness or injury.

She said: “We continue to see high numbers of people attending the ED and large proportion of patients could have been seen in other services.

“At midnight on Thursday, we had 100 people in our Emergency Department with 120 patients arriving between 7pm and 11pm when all the Urgent Treatment Centres at Bransholme, Beverley, Bridlington and Goole are open.”

Hull University Teaching Hospitals NHS Trust was already coping with an usually high level of bed occupancy this week after an influx of very sick people who needed to be in hospital and an increased number of patients waiting for discharge to other services in the community.

However, huge numbers also turned up at the Emergency Department when they should have gone to the GP walk-in service at Wilberforce Health Centre in Story Street, used their local pharmacy or visited an Urgent Treatment Centre.

If you live in Hull, visit www.hullccg.nhs.uk/other-services-2/local-services-and-your-health/find-local-services/ find out where you can go to be seen quickly.

You can visit http://www.eastridingofyorkshireccg.nhs.uk/choose-well/ to find the alternatives to A&E if you live in the East Riding.

If you are not sure where you should go for medical attention, call NHS 111.

 

Saying farewell to porter Denis after 46 years’ service to patients

Communications TeamNews

One of the trust’s best-loved porters is hanging up his uniform after almost 50 years.

Denis Carter, 66, started working for the NHS at De La Pole Hospital as a fresh-faced boy of 18.

This afternoon, he’ll finish his last eleven and a half hour shift at the Queen’s Centre, clocking up almost 46 years’ service to patients.

Looking back over his long career, Denis said: “I have to go and I’m ready to go.

“But walking out that back door for the last time will be the hardest thing I’ve ever done.”

Denis Carter, seated, with (left to right) John Cunningham, John Burley, Andy Fisher, Dave Houghton and Phillip Morton

Denis was born in Chesterfield but moved to Hull when he was four. He worked in Hull’s fishing industry gutting fish after he left school before applying for a job in hospital stores at De La Pole.

However, the job had gone and he was offered a porter’s job instead.

“I hadn’t even thought about it,” he laughed. “I just thought ‘Wow. Ok.’”

It was a steep learning curve for the teenage Denis, given the task of moving patients who had died to the mortuary.

“It was hard at first and I had nightmares but I soon got used to it,” he said. “I moved 36 bodies in a week once.”

He loved his job at the hospital, known to him as ‘Delly’ and a place where everyone knew everyone else, from the patients to the senior bosses and everyone in between.

With the re-organisation of the NHS, Denis moved to Castle Hill Hospital in 1988 working as a nightshift supervisor in the switchboard control room.

He was then headhunted as a portering supervisor before he worked for three years transporting staff to and from Castle Hill on a half-hourly shuttle service. He then returned to Castle Hill as a portering supervisor and has spent the last 18 months at the Queen’s Centre.

Today, patients come over to him to shake his hand, knowing it is his final week.

“The best part of my job has been looking after patients and helping their families.

“They don’t want to be here, they go through hell and back. They need medicine, of course, but they also need kindness.

“And that’s what I see my job as, to make them smile.”

Not many patients greeted by his beaming smile will know the heartache Denis has endured in his own life. He cared for his mother for 25 years, upholding her final wish to die at home. But he also watched his own grandson Daniel, known throughout Hull as ‘Bransholme’s superhero’, die of cancer after a brave fight when he was just seven years old, days before Christmas.

Tears fill Denis’s eyes, lost in his grief. “He was a hell of a fighter and he was chosen by Hull’s mayor to switch on the Christmas lights,” he said softly.

“They asked if I wanted to move after Daniel died but I wanted to stay here.

“I think that’s why I can relate to patients. I’ve been in their shoes. I know what it feels like.”

His friends and colleagues at work have seen him through dark times. But he’s also shared plenty of happy times with them too – like the time he took a day off work and came back married to wife Gaye.

Denis and Gaye are planning to move to Sigglesthorne to enjoy his retirement near the coast, just waiting for their bungalow to be completed.

“All that has happened to me has made me a better person,” he said. “I like to think I’m a caring person – you couldn’t do this job if you weren’t.

“I’ve met thousands of thousands of patients over the years and sometimes, I’ve gone home and cried for them because it can get to you.

“Just the other week there, I lost one of mine. I’d seen them at the end of my shift and when I went to check on them the next day, they had died an hour or so earlier. That hit me hard.

“But I’ve never regretted what I’ve done, not for a single minute. I could have left this job a long tme ago but I didn’t want to.

“I look back and I think of the patients and the people I’ve worked with who have helped me and I can’t thank them enough.”

Staff will gather this afternoon to bid a fond farewell to Denis at the end of his shift.

Ann Mason, Head of Facilities, said: “Denis has been a wonderful asset to the trust and he will be sorely missed, not just by us but by the patients who have grown to love him for the care and compassion he has shown them every day of his working life.

“We thank him for his decades of devotion and wish him all the best for a long and happy retirement.”

Hull Royal Infirmary ‘in the pink’ to highlight life-saving message

Communications TeamNews

Hospital staff will turn Hull Royal Infirmary and Castle Hill pink next week to highlight a change in the law about organ donation.

Catering and mailroom staff at Hull Royal Infirmary and Castle Hill Hospital will wear bright pink “Yes, I Donate” t-shirts to mark National Organ Donation Week from Monday, September 2 to Sunday, September 8.

The garden in front of Hull Royal Infirmary will be lit up pink throughout the week and the Organ Donation flag will flutter from the flagpole outside the tower block.

Specialist Organ Donation Nurse Fay Turner said: “The law will change next year, meaning everyone will be presumed to have consented to organ donation in the event of their death unless they opt out.

“We want to make sure people know about the change and National Organ Donation Week is a great time to spread the word.

“The ‘opt out’ system is a fantastic step forward in organ donation, meaning more lives could be saved and fewer people will die waiting for a transplant.”

Staff from the Organ Donation Team at Hull University Teaching Hospitals NHS Trust will also be at St Stephen’s shopping mall on Tuesday, September 3, from 11am to 3pm to encourage people to talk about organ donation.

Members of the team will be able to answer any questions on the forthcoming change to organ donation legislation, due to come into force next Spring.

According to NHS Blood and Transplant figures, 1,600 people donated their organs after they died last year, saving or improving the lives of 3,941 recipients.

However, over the same year, 400 people died waiting for a transplant and a further 777 became so ill they had to be removed from the list, with many dying soon afterwards.

At the moment, more than 6.000 people are waiting for the call to say a donor has been found, a call which could mean the difference between them living long enough to become teenagers or adults, see their children grow up, attend the wedding of their son or daughter or spend precious extra years with their grandchildren.

In Hull, 12 families consented to the use of the organs following the death of a loved one, with 18 transplants undertaken.

Coming to A&E? Expect a long wait if it’s not an emergency

Communications TeamNews

Hospital bosses are appealing to the public to use urgent treatment centres and pharmacies as Hull’s A&E comes under unseasonable pressure.

Frontline staff at Hull Royal Infirmary are working round-the-clock to help hundreds of seriously ill people arriving at the Emergency Department.

Around 400 people have been turning up at ED every day this month, with almost 500 attending on some days.

Now, Chief Operating Officer Teresa Cope is warning people are facing long waits for treatment if they come to Hull Royal’s Emergency Department when they are not facing a serious or life-threatening illness or injury.

She said: “We have been seeing increasingly high numbers of very seriously ill people who need to come to Hull Royal Infirmary for our help.

“However, we are still having to deal with people who are coming to hospital when they could have been seen much more quickly if they had gone to the Urgent Treatment Centres in Bransholme, Goole, Beverley or Bridlington.

“We need people to stop and think and ask themselves if they really need to come to hospital. Our staff need to be here for the seriously ill and injured patients whose lives may be in danger and coming here with minor injuries and illnesses can put lives at risk.”

As well as the Urgent Treatment Centres, people can also call NHS111, use their local pharmacist or visit the GP walk-in service at Wilberforce Health Centre in Story Street.

If you live in Hull, visit www.hullccg.nhs.uk/other-services-2/local-services-and-your-health/find-local-services/ find out where you can go to be seen quickly.

You can visit http://www.eastridingofyorkshireccg.nhs.uk/choose-well/ to find the alternatives to A&E if you live in the East Riding.

First flight touches down on hospital’s new £500,000 helipad

Communications TeamNews

Helicopter on helipad in front of Hull Royal Infirmary

The first helicopter to land on a new £500,000 helipad in Hull touched down on Friday.

A five person crew from Lincs & Notts Air Ambulance was the first to fly in and step foot on the newly completed helipad to the rear of Hull Royal Infirmary.

Hull University Teaching Hospitals NHS Trust has undertaken a major construction project so patients seriously hurt in accidents across East and North Yorkshire and parts of Lincolnshire can be flown into the hospital grounds, the Major Trauma Centre (MTC) for the area.

Following demolition of the old Haughton Building to the rear of the hospital and many months of planning, clearing work and development, the helipad construction work was finally signed off week.

And within minutes of getting the ‘thumbs up’, the opportunity for the first test landing arose as Lincs & Notts Air Ambulance had just flown a patient in to the existing helipad, on the opposite side of Argyle Street, and were awaiting a call to their next job.

Intensive Care Consultant Dr Tom Cowlam, the trust’s clinical lead for the MTC, said:

“The new helipad looks very impressive. The fact that we were able to complete the first test landing so quickly after construction was completed was down to pure chance, but now that we’ve seen the first helicopter land, we’re looking forward to being able to complete all of the tests with our partners and bring the helipad into permanent use.”

The helipad, situated behind Hull Royal Infirmary’s £12m Emergency Department, has been funded entirely by the HELP Appeal.

Robert Bertram, Chief Executive of the HELP Appeal said:

“Everyone is aware of the vital roles that hospitals and air ambulances play in treating a critically ill patient, but having a helipad beside the Emergency Department (ED) can play a significant part in saving vital minutes when transporting a patient to the expert care they need to save their lives.

“As the only charity in the country funding life-saving helipads we are pleased to be able to cover the entire cost of the helipad. We know the difference having a ground level helipad right outside ED would make.

“With the support of the air ambulances and the excellent emergency care team at Hull Royal Infirmary– this incredible mix of helicopters, helipad and hospital medical staff – will make a huge difference to those people who may urgently need life-saving treatment.”

Test flights will continue over the next few weeks until all 15 agencies who regularly fly patients in to Hull Royal Infirmary, including Yorkshire Air Ambulance, the Search & Rescue helicopter, and the Embrace children’s air ambulance have all completed at least one landing.

Patients are currently flown to the helipad on the other side of the hospital car park at Anlaby Road and have to be transferred to Hull Royal in an ambulance. Once all agencies have been able to test land successfully, the new helipad will be opened up for regular use and the current one decommissioned.

Dr Cowlam continues:

“The new helipad will shorten the journey by a quarter of an hour and remove the need for the patient to be transferred in a second ambulance to the Emergency Department.

“It will make the transfer quicker and more seamless for the trauma patient.

“When you have a really poorly person, this might be the difference between life and death because this could be the time when they are having surgery or a massive blood transfusion to save them.”

Trust Chief Executive Chris Long said: “We are deeply grateful to the HELP Appeal for its £500,000 donation, which has allowed us to construct the helipad directly behind our Emergency Department.

“There is no doubt that having a helipad so close to our highly skilled major trauma team means we will be able to save more lives in situations where every second counts.”

Duncan Taylor, Director of Estates, Facilities and Development, said the trust funded the demolition of the Haughton building among others and clearance of the site before main contractor Unico Construction could begin work on the helipad.

Measuring 30 metres by 30 metres, 900 tonnes of concrete were brought onto the hospital site, over the course of one day in September.

An access road for fire engines and service vehicles has been built alongside a second pedestrian route where patients will be carried out of the air ambulance and rushed into the emergency department.

Special double fences have been erected around the helipad as “baffles” to reduce noise pollution and the majority of the site will be turfed with pinned grass covered with mesh overlay to act as a “soakaway” to remove water from the helipad.

Lights have been imported from Holland to be set into the concrete, now covered in specialist paint.

Hull is one of the country’s 27 Major Trauma Centres (MTCs), credited with saving an additional 1,600 people’s lives since they were established in 2012.

Lincs and Nott Air Ambulance use the Hull helipad most often, with Yorkshire Air Ambulance and Derbyshire, Leicester and Rutland Air Ambulance also flying casualties to the city.

The Search and Rescue helicopter, based at Humberside Airport, also lands in Hull with people winched off mountains or those injured on oil rigs or out at sea.

The helipad will also be used by the Children’s Air Ambulance, which can fly specialist medical teams into Hull to treat seriously ill children as well as fly children from here to hospital with specialist paediatric services.

To support the HELP Appeal please call the donation helpline on 0800 389 8999 or text HPAD22 plus the amount and send to 70070.

Queen’s Centre awarded Macmillan Quality Environment Mark

Communications TeamNews, Queen's Centre

The Queen’s Centre at Castle Hill Hospital has been awarded the Macmillan Quality Environment Mark (MQEM). Created by Macmillan Cancer Support, the MQEM is a detailed quality framework used for assessing whether cancer care environments meet the standards required by people living with cancer.

This is the third time that the Queen’s Centre for Oncology and Haematology has been successful in receiving this award, having already achieved the required standards in 2013 and 2016.

In meeting Level 5 MQEM standards, Queen’s Centre has demonstrated to users of its environment that it is:

  • welcoming and accessible to all
  • respectful of people’s privacy and dignity
  • supportive to users’ comfort and well-being
  • giving choice and control to people using your service
  • listening to the voice of the user.

The MQEM assessment report evidenced that there was an ‘extremely high appreciation of the building, the services and the care provided by staff’ and it was noted that ‘team working across all disciplines of staff  including cleaners, nurses, volunteers, doctors, radiologists and pharmacists means the patient is at the heart of the services provided. This was noticeable at all levels of the organisation and helps create the family atmosphere that was observed within the hospital’; a view echoed by Carol Rogers, Trust Lead Cancer Management Support Officer at the Queen’s Centre. She said:

“Whilst carrying out the MQEM assessment, I spoke with patients and staff members at the centre and was overwhelmed by the feedback. Patients noted that all staff, whether in a cleaning, catering or clinical role, are supportive and it was clear to see the sense of pride that each staff member has to work here.”

Beverley Geary, Chief Nurse at Hull University Teaching Hospitals NHS Trust said:

“I am delighted that our Queen’s Centre has, once again, been awarded this prestigious award.  It is testament to the hard working and dedicated staff that we have in our Trust.

It is even more significant to the Trust that we have achieved this for the third time running and that the award is measured on our patients’ feedback of our services.”

Julie Watson, Macmillan Lead Cancer Nurse for the trust said:

“Undertaking the assessment process was once again a very positive experience and we are pleased that the Queen’s Centre continues to be recognised as a supportive environment for patients, where their voices are heard and reflected within the work we do and the changes we make. We always strive to ensure that we get the best out of our environment and to make sure that the care pathway is the best it can be for the patient.”

Hull is one of three acute hospital trusts within the Humber, Coast and Vale region (Hull University Teaching Hospital, York Teaching Hospital and Northern Lincolnshire and Goole NHS Foundation Trust) to have been awarded the MQEM award since the scheme began back in 2010.

For more information about MQEM, visit www.macmillan.org.uk/about-us/health-professionals/programmes-and-services/mqem

Free make-up and skincare session for people undergoing cancer treatment

Communications TeamNews, Queen's Centre

People who are going through cancer treatment will have the chance to feel a bit more like their usual selves this week as experts come together for a special event.

The Living With and Beyond Cancer Team from Castle Hill Hospital will be joining the Boots Macmillan Team to provide advice on everything from diet and exercise to skincare, make up, support groups and more.

The event will take place in Boots St Stephen’s, Hull, between 10am and 3pm on Thursday 1st August.

Visitors can expect top tips on how to apply make-up while undergoing treatment and how best to care for sensitive skin from experts representing top brands including No7, Dior, Liz Earle, Bare Minerals, Lancôme and Clinique.

Clinical experts, meanwhile, will also be on hand to talk people through the more practical and physical elements of coping with cancer.

Claire Walker, Macmillan Associate Practitioner with Hull University Teaching Hospitals NHS Trust’s Living With and Beyond Cancer Team says:

“We understand that going through cancer treatment can be a really worrying time, and people have all sorts of questions from ‘will I lose my hair?’ to ‘how will I pay the bills’ and everything in between.

“Our clinical team will be on hand to talk to people about life after cancer treatment, and that’s everything from fatigue and physical recovery to emotional support and activity groups to get involved with.

“Patients also worry about the side effects of cancer treatment and how this might impact on their looks and their sense of identity. Some people suffer from dry skin or can no longer wear the makeup they used to wear, while some lose their eyebrows as a result of their treatment and would like advice on how to draw them on.

“The Boots Macmillan Team are very sensitive to and very experienced in helping people with these kinds of issues, and with the help of some top brand cosmetics, they’re looking forward to sharing their knowledge and helping visitors look and feel more like their old selves again.”

For more information, contact the Living With and Beyond Cancer team on 01482 461091.

(ENDS)

“I won’t be giving in to cancer”: Cottingham man given months to live in 2006 is still helping other patients, 13 years later

Communications TeamNews, Queen's Centre

September 2006: Having just celebrated his 50th birthday, it wasn’t exactly the news that Steve Thompson from Cottingham had been expecting.

Steve, husband to Sue and father to Claire, Neil and Josh, had spent time in hospital in the preceding months due to problems with his pancreas. Following what was considered a routine operation at Castle Hill Hospital to remove a mass, he was woken to be told his operation had gone as planned, but that the surgeon had also found ‘something else.’

In October 2006, one month later, scans and a biopsy had confirmed that Steve had cancer of the pancreas, liver and stomach. He was told it was inoperable, terminal, and that he would most likely have between three and six months to live.

Steve received 12 weeks of chemotherapy, two weeks’ rest then a further 12 weeks’ chemotherapy and 30 days of radiotherapy treatment.

“It got to August 2007, the anniversary of me getting sick in the first place, and I tried to go back to work, but it wasn’t going to be possible, and I ended up taking early retirement because of my prognosis,” he says.

“I’ve always looked after myself physically; I eat healthily and I cycled to work in Brough and back every day for over 25 years. I think this has helped me to develop an immense immune system, and it’s this and my positive mental approach which I think have enabled me to still be here today.”

But it wasn’t always like that. When he was given the news about his cancer, it took months for Steve to come to terms with it, but the staff within the hospital’s Oncology Health Centre were there from the outset to provide care, reassurance, and a listening ear.

“I remember going in to see the team and telling my story, and I got quite emotional. I suffered quite badly over the following months with depression, anxiety and panic attacks.

“Trish and Mike in oncology health were just so helpful and professional. They worked with me to try and calm my anxieties though relaxation, breathing exercises and ultimately medication, but they also had all the answers when it came to the other more practical things like filling in financial paperwork and managing my physical symptoms.

“They didn’t just help me, they were a help for my whole family; they were an absolute God-send.”

Almost 13 years after being told he had just months left, Steve, now aged 63, is still very much here and making his presence felt in a positive way. For the past eight months, he has volunteered every Friday as a ‘meeter and greeter’ at Castle Hill’s main entrance, and each Wednesday he helps out on Ward 33 within the Queen’s Centre. This latter role sees him running general ward errands and clearing pots away, but it also gives him chance to talk to other patients who are in a similar situation or who may be going through the same feelings and anxieties as he did all those years ago.

“I enjoy chatting to people, so this is my chance to give something back and in some ways, offer hope to people.

“Some people might be phased by being back in the hospital environment but it doesn’t bother me. With the help of the Oncology Health Centre, I’ve built a positive mental attitude.

“Being told they had just months left, some people might have just spent all their money or gone off and had a good time with it, but I’d see that as giving in to the cancer.

“I love the sun, but I was told I should try and avoid the sun after my chemotherapy as it wouldn’t be good for me. Again, I saw that as giving in. Instead, I’d lay out in it and imagine the sun’s rays burning down into my pancreas and shrinking the cancer. While I had to accept the diagnosis, I was determined that it wasn’t going to beat me or change me as a person.”

Steve is just one of thousands of people who have been supported throughout their cancer journey and beyond by Hull University Teaching Hospitals NHS Trust’s Oncology Health Centre.

Having been founded back in 1999 by Professor Leslie Walker and Mary Walker, the oncology health service provides psychological, emotional and practical support for people with a cancer diagnosis.

It’s had a couple of different homes since it was set up, starting out at Princess Royal Hospital and moving into the Queen’s Centre when it opened in 2008.

The service now boasts a specialist team which comprises clinical psychologists, cognitive behavioural therapists, nursing and admin staff, plus its own set of volunteers. Then there’s the Oncology Health Centre itself, where patients and their loved ones can simply come and spend time, relax with a cuppa, and chat with the team about any worries or concerns they may have.

The team takes written referrals from health professionals – this could be at the point of diagnosis or while a patient is spending time on a ward –  as well as accepting self-referrals from people who decide they need a bit of extra help.

Twenty years since the service was first established, the team is now planning to celebrate this fantastic milestone and take the opportunity to highlight their successes with a special open event.

On Tuesday 30 July, the main foyer within the Queen’s Centre, Castle Hill Hospital, will be transformed to host to information stands and displays covering the history and the achievements of the Oncology Health Centre. Staff from the service will also be on hand to offer expert advice and discuss how they can work with both patients and professionals.

Among those attending the event will be former staff and patients including Professor Walker and Mrs Mary Walker, and of course, Steve Thompson.  The event will run from 9am to 4pm – all welcome.